COVID-19 Safety guidelines
The Valley Gem is open and practicing all Ohio Health Department guidelines. The following is a list of precautions we are taking in order to make your visit enjoyable and safe. With so many activities canceled, we are grateful to be able to run excursions for the public this season. In order to be able to do so, guidelines must be strictly followed.
All tables are spaced six feet apart.
*** As of July 23, 2020 at 6:00pm, masks will be required in all counties in the State of Ohio as per the order of Governor Mike DeWine. What this means for the Valley Gem is that you must wear a mask when you are standing on the gangway and when checking in for tickets. You are required to wear a mask when entering the lower deck and going to the restroom, getting refreshments, etc. You are permitted to remove your mask if you are seated and eating or drinking. You are not required to wear a mask on the open air upper deck unless you feel you are unable to social distance from people not in your party. Please be kind to our crew as they are only following the orders placed on us by the Governor in order for us to remain open. They did not create the policies so please don't fault them for having to follow them.
According to the order you must wear a mask under the following conditions:
- We will be lowering our capacity until restrictions are modified.
- All chairs are arranged in parties of two spaced six feet apart. Family groups may move chairs together but remain six feet from other parties.
- Parties of 10 or less are permitted to be seated together.
- You are not permitted to stand or walk around with food or drink in hand. All food and drink must be consumed seated at your table.
- All employees go through temperature and health check at the beginning of every shift.
- All employees are required to wear masks.
- We encourage all guests to wear masks.
- Gloves will be worn while preparing all ready to eat foods.
- Frequent hand washing policies are in place for all employees.
- All tables, chairs, rails, door handles and frequently touched surfaces are sanitized on a schedule throughout the day.
- The tables will be clear at all times so that no communal items are sitting. Any condiments and other necessary items will be available to you on request.
- Contactless payments are if you are paying by credit or debit card.
- All outdoor tables and chairs are sprayed with sanitizer at the end of each day and wiped again in the morning before patrons are seated.
- The pilot house will be open only for crew members. No passengers will be permitted in the Pilot House at this time.
*** As of July 23, 2020 at 6:00pm, masks will be required in all counties in the State of Ohio as per the order of Governor Mike DeWine. What this means for the Valley Gem is that you must wear a mask when you are standing on the gangway and when checking in for tickets. You are required to wear a mask when entering the lower deck and going to the restroom, getting refreshments, etc. You are permitted to remove your mask if you are seated and eating or drinking. You are not required to wear a mask on the open air upper deck unless you feel you are unable to social distance from people not in your party. Please be kind to our crew as they are only following the orders placed on us by the Governor in order for us to remain open. They did not create the policies so please don't fault them for having to follow them.
According to the order you must wear a mask under the following conditions:
- Indoor locations outside a residence.
- Outdoors when unable to keep six feet of social distance with people not in your household.
- When waiting for, riding in or driving public transportation and rideshares. ***